How to Use Our FAQ Section
We've organized these answers by the topics that come up most at the cashier desk and in account support. Start with the payment questions if you're new — knowing how PayPal, Venmo, and Play+ connect to your account saves time before your first deposit. Each answer walks through the actual step, not just a general pointer. For account verification, we explain what
documents are needed and when we ask for them. For state access, we're clear that availability depends on local law and eligible states, so you'll know upfront whether you can open an account from your location. Players in Columbus have found the mobile access path especially useful since the account wallet works the same way on a phone browser as it does
on desktop. If an answer here sends you to account settings, the path is always under your profile menu after you log in.
- PayPal
- Venmo
- Play+
- Mobile Access